Last updated: [26 Oct 2024]
At Ontario Rug Cleaning, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect the personal information you provide when booking a carpet cleaning appointment through our website.
1. Information Collection
When you book an appointment, we collect only the necessary information needed to schedule and confirm your service. This may include your name, contact details (such as phone number and email). We do not collect any sensitive personal data unless required for a specific purpose and with your consent.
2. How We Use Your Information
The information you provide is used solely to facilitate your appointment and to deliver exceptional service. Specifically, we use it to:
- Confirm and manage your appointment
- Communicate service details, updates, or adjustments as needed
- Improve our services and customer experience based on your feedback (collected anonymously)
We do not sell, rent, or share your personal information with third-party companies for marketing purposes.
3. Data Security
We are committed to safeguarding your information. Our website uses SSL (Secure Socket Layer) encryption to ensure any data you provide is transmitted securely. We also store your data in secure servers and limit access to authorized personnel only.
4. Your Rights
You have the right to access, modify, or delete your personal information at any time. Should you have any concerns or wish to update your details, please contact us at [contact email or phone number].
5. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any changes will be posted here, so please review this page regularly.
If you have questions or need further clarification, feel free to reach out to us at ontariorugcleaning@gmail.com. We are here to ensure your experience with Ontario Rug Cleaning is safe, convenient, and satisfying.